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Frequently Asked Questions

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Frequently Asked Questions

Shipping, returns & refunds

For US Customers
FREE Standard Shipping for all USA orders (3 - 8 business days)
Expedited Shipping US: $4.99 (2 - 5 business days)

If you wish to order from another country, please visit our International site at peachly.com.au

All orders made on this website are shipped from the USA.

We only ship to the USA. If you wish to order from another country, please visit our International site at peachly.com.au

Yes of course! If you wish to order from another country, please visit our International site at peachly.com.au

We aim to send out orders within 1-2 business days. From there, it depends what shipping method you choose at checkout. See below for approximate transit times:
- FREE Standard Shipping takes 3 - 8 business days
- Expedited Shipping takes 2 - 5 business days

We have warehouses all across the USA. Your item will be shipped from the closest available warehouse to your location.

If you receive a damaged item or if you receive an item not as described and wish to return it, please contact us here or email us directly at hello@peachly.com.au

Yes we do. If you receive a damaged item or if you receive an item not as described and want a refund, please contact us here or email us directly at hello@peachly.com.au

pricing & payment

We accept Paypal, Visa, Mastercard and Paypal.

Yes, we do!

We currently don't accept Afterpay, sorry. We are working on this.

All our prices are in USD.

Sometimes our emails land in junk/spam folders. Please check and whitelist any emails from us. This will ensure you receive your tracking email once your product is shipped.

our products

Our products are designed in our studio located on the Sunshine Coast, Queensland Australia.

They are ethically made in Guangzhou, China. We only work with factories that provide sustainable and ethical jobs for their workers, and employ uniquely skilled craftspeople to make our products to the highest standard, Our direct manufacturing teams in China are an extension of the Peachly family

Yes you can - we have used 200gsm paper (thicker than a standard business card) to make sure you can use whatever you want and not worry about it bleeding through.

other

If you are interested in stocking our items please contact us here or email us directly at hello@peachly.com.au

We occasionally work with influencers on collaborations. If you are an influencer and interested in working together contact us here or email us directly at hello@peachly.com.au

6010 CAJON BLVD
SAN BERNADINO
CALIFORNIA 92407
USA

(+61) 0412 806 179
hello@peachly.com.au

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